At GFR Homes, we are committed to customer care and ensuring our homeowners are able to fully enjoy their home. Please complete the form below for all non-emergency customer service requests and our Customer Service Team will reach out to you within 1-5 Business Days.
Submit a Customer Service Request
** Emergencies are defined as anything that may make a home uninhabitable. The terms of our New Home Limited Warranty still apply:
Loss of heat during the winter (extreme cold)
Loss of air conditioning during the summer (extreme heat)
Sewer back‒up in all toilets
Major interior water leak/water intrusion
Failure of an outdoor lock
Gas leak
Loss of power to the entire home
** Please call Danny Cardenas at 909-770-3374 for any emergencies or refer to the emergency numbers listed in your black Closing Binder.